Technology is reshaping the operating-model of financial institutions fundamentally, and the attributes necessary to build a successful business. AI is weakening various components of incumbent financial institutions, thereby creating an opportunity for an entirely new operating-models and category-dynamics focused on the scale and sophistication of product, tech & data much more than the scale or complexity of capital. Unlike past'AI Springs', the science and practice of AI is poised to continue an unprecedented multi-decade run of progress. A clear vision of the future financial landscape is critical for good governance and strategic decisions. AI systems will eventually underwrite credit and insurance across the world.

Technology is reshaping the operating-model of financial institutions fundamentally, and the attributes necessary to build a successful business. AI is weakening various components of incumbent financial institutions, thereby creating an opportunity for an entirely new operating-models and category-dynamics focused on the scale and sophistication of product, tech & data much more than the scale or complexity of capital. Unlike past'AI Springs', the science and practice of AI is poised to continue an unprecedented multi-decade run of progress. A clear vision of the future financial landscape is critical for good governance and strategic decisions. AI systems will eventually underwrite credit and insurance across the world.

When artificial intelligence in business became public knowledge, there was a general freak out about all of the jobs that would be lost to the robot overlords. If AI assistants wormed their way into marketing and sales departments and could more effectively perform the work of human employees, how many people would be out of a job? To quell everyone's fears, numerous AI experts pointed to the case study about ATM machines in the 1970s. In a nutshell, there was the same general panic when ATM machines were introduced to the banking industry; people believed that bank tellers everywhere would lose their jobs and our world would become a whole lot less...human. Well, they were somewhat right.